Winners 2016

Best Tech Start-up

Winner: ReChannel

Best Customer Experience

Winner: John Lewis, Smartphone Apps - Digital Loyalty Cards & Receipts

Best Use of Social Media

Winner: Shop Direct, 2015 Facebook Campaign

Best Multichannel Retailer - Under £25m Turnover

Winner: Wolf & Badger

Highly Commended: Weird Fish

Best Multichannel Retailer - £25m-£200m Turnover

Winner: Childrensalon

Best Pure-play Etailer - Under £50m Turnover


Best Digital Campaign

Winner: N Brown Group

Best Use of Mobile/Best App

Winner: John Lewis

Best Digital Team

Winner: Shop Direct

Best Use of Innovation

Winner: Bravissimo, Launch of Video Chat

Best Use of Content

Winner: New Look

Best Multichannel Retailer - Over £200m Turnover

Winner: John Lewis

Highly Commended: House of Fraser

Best Pure-play Etailer - Over £50m Turnover

Winner: Missguided

Best Digital Leader

Winner: Jonathan Wall, group ecommerce director, Shop Direct

Consumer Choice Award

Winner: Amazon

Overall Award for Excellence

Winner: John Lewis

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